Customer Service Representative

3 weeks ago


Wigan, Wigan, United Kingdom Concept Resourcing Full time £32,000
About the Role

We are seeking a skilled Field Service Engineer to join our dynamic team at Concept Resourcing. As a Field Service Engineer, you will play a crucial role in ensuring the smooth operation of our clients' coffee machine fleets.

Salary and Benefits

The estimated annual salary for this role is between $60,000-$80,000, depending on experience. You can expect a comprehensive benefits package, including paid travel time and a range of additional perks.

Responsibilities

Your key responsibilities will include:

  • Performing regular maintenance and repairs on coffee machines at customer sites
  • Identifying and resolving technical issues promptly and effectively
  • Providing exceptional customer service and support
Requirements

To succeed in this role, you will need:

  • A strong educational background in a relevant field (e.g., electronics, mechanical engineering)
  • Proven experience in a similar role, with a focus on customer service and technical expertise
  • Strong problem-solving and communication skills


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