German Customer Services Liaison

1 day ago


Wigan, Wigan, United Kingdom Euro London Appointments Full time
Job Description

We are seeking a highly skilled Customer Service Coordinator to join our team in Wigan. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring timely order fulfillment and resolving any issues that may arise.

The ideal candidate will possess excellent communication skills, both written and verbal, with fluency in English and German. You will have previous experience working in a commercial or office environment, preferably on a B2B level, and have proven ability to handle customer complaints and enquiries effectively.

You will work closely with the customer to determine their needs and provide solutions that meet their expectations. This will involve making quick thinking decisions, being adaptable to different situations, and identifying potential issues before they become problematic.

In addition to your technical skills, you will be required to maintain accurate records, prioritize tasks effectively, and work collaboratively as part of a team. If you have a passion for delivering exceptional customer service and are able to learn new systems and databases quickly, we would love to hear from you.

Salary: £28,000 - £30,000 per annum



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