Building Community Liaison

3 days ago


Wigan, Wigan, United Kingdom Ionic Recruitment Full time
Job Title: Construction Liaison Officer

Location: UK

Job Type: Temporary/Contract

About Us: We are Ionic Recruitment, a leading specialist in Construction, Social Housing, and Maintenance recruitment. Our team has extensive experience in matching top talent with exciting job opportunities in the construction sector.

Job Description: As a Construction Liaison Officer, you will be responsible for building strong relationships with residents and stakeholders to facilitate the successful delivery of construction projects. Your key responsibilities will include:

Key Responsibilities:
  • Be the first point of contact for residents and Scheme Managers on site with regards to the programme/appointments.
  • Booking appointments face-to-face or over the phone with residents/customers for planned works.
  • Attending project pre-start meetings and progress meetings.
  • Writing letters to confirm appointments and informing residents of planned works.
  • Aftercare visits and collating Customer Satisfaction Forms when work is complete and reporting findings for Quality Assurance.
  • Managing & resolving difficulties and complaints regarding planned work by negotiating with all parties.
  • Supporting and planning social value events within the community.
  • Creating resident liaison strategies for all projects and contracts.

Salary Estimate: £35,000 - £45,000 per annum based on UK location and industry standards.

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