Resident Liaison and Maintenance Manager

3 weeks ago


Wigan, Wigan, United Kingdom Keepmoat Homes Full time

Keeomath Homes is seeking a dedicated and experienced Senior Customer Care Coordinator to join our Customer Care team in Wigan. As a Senior Customer Care Coordinator, you will be responsible for delivering exceptional customer care services to our Residents and Clients.

This role involves:

  • Liaising with Clients and sub-contractors to address maintenance queries and complaints.
  • Working closely with Site Managers, Contracts Managers, and Construction Director to ensure effective communication between teams.
  • Producing accurate and timely documentation related to customer care.
  • Updating the COINS system to maintain the accuracy of customer data.

We offer a competitive salary of £28,000 - £32,000 per annum, flexible working hours, and opportunities for career development. If you are a motivated and organised individual with a passion for delivering exceptional customer care, we encourage you to apply.



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