Resident Engagement Officer

3 days ago


Wigan, Wigan, United Kingdom Ionic Recruitment Full time
Job Overview

We are seeking a skilled Construction Liaison Officer to join our team at Ionic Recruitment. As a key member of our team, you will play a crucial role in ensuring the smooth delivery of construction projects across various sites.

Your primary responsibility will be to act as the first point of contact between residents and Scheme Managers on site, facilitating communication and resolving any issues that may arise. This includes booking appointments, conducting site visits, and liaising with contractors and stakeholders to ensure timely completion of works.

Additionally, you will be responsible for managing customer expectations, resolving conflicts, and implementing effective resident engagement strategies. Your exceptional interpersonal skills, attention to detail, and ability to work under pressure will be essential in achieving these goals.

Responsibilities:
  • Act as the primary point of contact between residents and Scheme Managers on site.
  • Book appointments and conduct site visits as required.
  • Liaise with contractors and stakeholders to ensure timely completion of works.
  • Manage customer expectations and resolve conflicts in a professional manner.
  • Implement effective resident engagement strategies to enhance project outcomes.

Estimated Salary: £32,000 - £42,000 per annum, depending on experience and qualifications.

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