German Business Associate

3 weeks ago


Wigan, Wigan, United Kingdom Euro London Appointments Full time
Multilingual Support Specialist

Euro London Appointments is seeking a highly skilled Multilingual Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, communicating effectively in both English and German.

In this exciting role, you will have the opportunity to develop your skills and experience in customer service, working in a dynamic and supportive environment. You will be responsible for handling customer inquiries, resolving issues, and addressing concerns in a professional and courteous manner.

Job Description:
  • Provide multilingual support to customers, responding to inquiries, resolving issues, and addressing concerns in a timely and accurate manner.
  • Liaise with internal teams to improve order processing and delivery times, ensuring seamless communication and collaboration.
  • Work closely with customers to understand their needs, providing solutions that meet their expectations and objectives.
  • Maintain accurate records of customer interactions, using data to inform improvements to our services.
Requirements:
  • Fluent German and English language skills, both spoken and written.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proven experience in dealing with customers on a B2B level and working in a professional environment.
What We Offer:
  • An estimated salary of £28,000 - £30,000 per annum.
  • A hybrid work arrangement with 3 days on-site in Wigan, allowing for flexibility and work-life balance.


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