Counter Lead

1 month ago


London, Greater London, United Kingdom La Mer Full time
Job Title: Counter Lead

About the Role:
We are seeking a highly motivated and inspirational Store Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

Key Responsibilities:
  • Develop and execute a business plan to recruit and retain customers through strategic targeting and impactful in-store events.
  • Lead a high-performing team to achieve sales and customer service targets.
  • Provide inspirational, authentic, and personalized customer service.
  • Maintain a deep understanding of consumer insights and retail operations.
  • Manage inventory, facilities, and cash reconciliation.


Qualifications and Experience:
  • Proven retail management experience preferably within cosmetics.
  • Previous business planning experience including sales and customer service targets.
  • Previous retail operations experience including inventory management and facilities management.
  • Ability to work retail hours including days, nights, weekends, and special events.
  • Previous experience with retail point-of-sale software.


About La Mer:
La Mer is an equal opportunities employer and values diversity of thought and people. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

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