Current jobs related to Resident Liaison Officer - StainesuponThames, Surrey - Wates Group

  • Resident Liaison Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Regen Solutions Full time

    Job Title: Resident Liaison Officer - Maintenance ContractorJob Summary: We are seeking a highly skilled Resident Liaison Officer to join our team at Regen Solutions. The successful candidate will be responsible for delivering a programme of works across the borough, working closely with site managers, residents, and contractors to ensure effective...

  • Resident Liaison Officer

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time

    Resident Liaison Officer - Social Housing PositionTSR Recruitment Limited is seeking a skilled Resident Liaison Officer to join their team. The ideal candidate will be responsible for dealing with residents' complaints and issues, arranging appointments for workers and subcontractors, and building good relationships with the residents.Key...

  • Resident Liaison Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time £30,000

    Job Title: Resident Liaison Officer - Social Housing SpecialistJob Summary: We are seeking a skilled Resident Liaison Officer to join our team at TSR Recruitment Limited. As a key member of our property services team, you will be responsible for building strong relationships with residents, addressing their complaints and issues, and arranging appointments...

  • Resident Liaison Officer

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Build Recruitment Full time

    Job Title: Resident Liaison Officer - Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Build Recruitment. As a Resident Liaison Officer, you will play a key role in maintaining effective communication with residents in social housing properties during construction projects.Key...

  • Resident Liaison Officer

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Wates Group Full time

    The RoleWe are seeking an experienced Resident Liaison Officer to join our Planned Maintenance division within the Wates Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Key ResponsibilitiesEstablish and manage the Tenant/Customer/Resident Liaison Service across...

  • Building Liaison Officer

    1 month ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time

    Senior Resident Liaison Officer - Social HousingLocation: Staines; must be willing to commuteSalary: £30,000 - £40,000 + Car / AllowanceTS Recruitment are working with a Property Services Contractor who are actively recruiting a Senior Resident Liaison Officer. Dealing with residents' complaints and issues, either via email, phone, or visits to their...

  • Building Liaison Officer

    1 month ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time

    Senior Resident Liaison Officer - Social HousingLocation: Staines; must be willing to commuteSalary: £30,000 - £40,000 + Car / AllowanceTS Recruitment are working with a Property Services Contractor who are actively recruiting a Senior Resident Liaison Officer. Dealing with residents' complaints and issues, either via email, phone, or visits to their...

  • Brand Liaison Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time

    Job Title: Brand Liaison Officer Job Type: Full-time Location: Staines (Surrey) Job Reference: About the Role: We are seeking a highly skilled Brand Liaison Officer to join our team at TSR Recruitment Limited. As a Brand Liaison Officer, you will be responsible for building and maintaining relationships with customers, resolving complaints and issues,...

  • Resident Liaison Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Wates Group Full time

    The RoleWe are seeking an experienced Resident Liaison Officer to join our Planned Maintenance division within the Wates Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Key ResponsibilitiesEstablish and manage the Tenant/Customer/Resident Liaison Service across...

  • Resident Liaison Officer

    3 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Wates Group Full time

    The RoleWe are seeking an experienced Resident Liaison Officer to join our Planned Maintenance division within the Wates Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Key ResponsibilitiesEstablish and manage the Tenant/Customer/Resident Liaison Service across...

  • Brand Liaison Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time

    Customer Liaison Officer - Social HousingLocation: Staines (Surrey)Salary: Up to £30,000 + Car AllowanceTS Recruitment is working with a Property Services Contractor who is actively recruiting a Customer Liaison Officer / Planner / Scheduler with experience in face-to-face customer interactions.Key Responsibilities:Conduct community visits to residents'...

  • Brand Liaison Officer

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom TSR Recruitment Limited Full time

    Customer Liaison Officer - Social HousingLocation: Staines (Surrey)Salary: Up to £30,000 + Car AllowanceTS Recruitment is working with a Property Services Contractor who is actively recruiting a Customer Liaison Officer / Planner / Scheduler with experience in face-to-face customer interactions.Key Responsibilities:Conduct community visits to residents'...

  • Resident Liaison Officer/ Administration Officer

    4 weeks ago

    Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    Opportunity for a Resident Liaison Officer/ Administration OfficerWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division in Walton On Thames. This role will involve delivering support to our residents across multiple sites.Key Responsibilities:Establish and manage the...

  • Customer Service Liaison

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Build Recruitment Full time

    Job Title: Customer Service LiaisonJob Summary:We are seeking a highly skilled Customer Service Liaison to play a key role in maintaining effective communication with residents in social housing properties during construction projects. This role offers a mix of both on-site and office-based work, which may take place at our head office or a designated site...

  • Customer Service Liaison

    4 weeks ago

    Staines-upon-Thames, Surrey, United Kingdom Build Recruitment Full time

    We are seeking a skilled Customer Service Liaison to play a key role in maintaining effective communication with residents in social housing properties during construction projects. This role offers a mix of both on-site and office-based work, which may take place at our head office or a designated site office.The ideal candidate will have a valid driver's...

  • Resident Liaison Officer/ Administration Officer Role

    2 weeks ago

    Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The VacancyWates Group is seeking an experienced Resident Liaison Officer/ Administration Officer to join our Responsive Maintenance division. You will be working out of our Walton On Thames office, delivering support to our residents across multiple sites.Key Responsibilities will include:Managing the Tenant/Customer/Resident Liaison Service to ensure a...

  • Resident Liaison Officer/ Administration Officer

    3 weeks ago

    Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The VacancyWe are seeking a Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.Key Responsibilities will include:Establish and manage the Tenant/Customer/Resident Liaison Service across multiple sites.Attend regular client representative and tenant meetings to ensure the highest level of...

  • Resident Liaison Officer/ Administration Officer

    3 weeks ago

    Walton-on-Thames, Surrey, United Kingdom Wates Group Full time

    The VacancyWe are seeking a Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.Key Responsibilities will include:Establish and manage the Tenant/Customer/Resident Liaison Service across multiple sites.Attend regular client representative and tenant meetings to ensure the highest level of...

  • Brand Liaison Officer

    4 weeks ago

    Walton-on-Thames, Surrey, United Kingdom Build Recruitment Full time

    Resident Liaison Officer Job DescriptionWe are seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector on a planned maintenance project across the Walton area.The Resident Liaison Officer will facilitate communication between the site team, client, and residents, establishing positive relationships...

  • Brand Liaison Officer

    4 weeks ago

    Walton-on-Thames, Surrey, United Kingdom Build Recruitment Full time

    Resident Liaison Officer Job DescriptionWe are seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector on a planned maintenance project across the Walton area.The Resident Liaison Officer will facilitate communication between the site team, client, and residents, establishing positive relationships...

Resident Liaison Officer

2 months ago

StainesuponThames, Surrey, United Kingdom Wates Group Full time

The Opportunity

We are seeking an experienced Resident Liaison Officer to join our Planned Maintenance division within Wates Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.

Key Responsibilities

  • Establish and manage the Tenant/Customer/Resident Liaison Service across multiple sites.
  • Attend regular client representative and tenant meetings to ensure the highest level of customer service is provided.
  • Develop and maintain a consistent approach to customer care.
  • Manage the Tenant's Complaints procedures as a point of escalation.
  • Maintain and update the on-site Database to reflect ongoing works.

Requirements

You must have a full UK driving licence with access to a vehicle. As an experienced RLO, you will have a proven track record of successfully managing the workload across planned maintenance programmes. Strong communication and customer service skills are essential, along with excellent IT skills.

About Wates Group

Wates Group is a leading family-owned development, building, and property maintenance company. Founded over 125 years ago, we have a proud legacy in the built environment. Our purpose is to reimagine places for people to thrive, and our three promises are:

Thriving Places – working with customers, partners, and communities to create sustainable, inclusive, and full of opportunity places.

Thriving Planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.

Thriving People – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.