Soft Services FM Director
4 weeks ago
Job Summary
The Soft Services FM Manager will lead and manage the delivery of soft services functions, including cleaning, security, portering, mail, reception, catering, grounds, and pest control. The postholder will be responsible for ensuring the highest standards of services are provided and for the ongoing review and updating of work-related schedules within these services areas.
Main Duties of the Job
• To lead, motivate, manage, and coordinate the efficient and effective delivery of soft services, and be responsible for the effective service monitoring, review, and remedial action-taking across all areas of responsibility.
• To work collaboratively with Estates Services colleagues in relation to the delivery of facilities services.
• To manage the Soft Services team, which comprises 4 direct reports and 8 further indirect reports, as well as outsourced service delivery partners.
About Us
The Tavistock and Portman NHS Foundation Trust is a leading provider of mental health care and education. Our vision is to be a leader in mental health care and education, using talking and relational therapies to make a meaningful difference to people's lives.
Our Values
We strive for excellence, champion inclusivity, place compassion at our core, and have respect for each other.
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