Soft Facilities Management Director

6 days ago

London, Greater London, United Kingdom undisclosed Full time
Job Title: Contract Director

Location: Undisclosed

Pay: Competitive plus Benefits

We are dedicated to delivering high-quality products and services to our clients while fostering a dynamic and inclusive workplace.

As we continue to expand, we are looking for experienced, commercially-minded Contract Directors to collaborate with our teams, managing the full Soft Facilities Management (FM) and Retail functions in partnership with our clients.

These Contract Director roles are pivotal as part of our growth and expansion, ensuring we retain and bring in the very Best in Talent.

The Contract Directors are responsible for ensuring the efficient and effective delivery of all soft FM services, including cleaning, catering, portering, security, switchboard, reception, and retail operations, while driving financial performance and enhancing customer satisfaction.

These roles involve compliance monitoring and team leadership, fostering a high-performance culture, to ensure that our contracts are managed efficiently and effectively.

The ideal candidates will possess a strong background in Soft FM Contract management, excellent negotiation skills, and the ability to work collaboratively with various stakeholders on a hands-on basis.

Key Responsibilities:

  • Commercial Management: Oversee the financial performance of the soft FM and retail operations, including budgeting, forecasting, and cost control, ensuring services are delivered within budget and maximising revenue opportunities.
  • Contract Management: Manage and monitor all soft FM and retail contracts, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
  • Risk Management: Identify and mitigate risks related to service delivery, compliance, and financial performance, ensuring a safe and secure environment for clients, staff, and visitors.
Requirements:

  • Proven Experience: Significant experience in a senior management role within Soft FM, Retail, or a similar environment, ideally within a healthcare setting.
  • Commercial Acumen: Strong financial management skills with a track record of driving revenue growth and managing budgets effectively.
  • Contract Management: Experience in managing large-scale contracts and service providers, with a focus on quality, compliance, and cost-effectiveness.

We offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

#

  • Senior Soft Facilities Manager

    2 weeks ago

    London, Greater London, United Kingdom COREcruitment Ltd Full time

    Contract Director OpportunityWe are currently seeking an experienced Contract Director to lead our Soft FM services. This is a key contract within our portfolio requiring a strong operational leader with a proven track record in soft facilities management.About the RoleThis is a large and multifunctional contract with a budget of £60 million+ per year. The...

  • Facilities Manager

    4 weeks ago

    London, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Job Title: Band 8a Facilities ManagerThe successful candidate will be responsible for ensuring that Queens Hospital receives a high-quality, patient-focused Soft FM provision that delivers an excellent patient, visitor, and staff experience. This will involve managing a team to deliver value for money, whether through a directly employed workforce or...

  • Facilities Manager

    4 weeks ago

    London, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Job Title: Band 8a Facilities ManagerThe successful candidate will be responsible for ensuring that Queens Hospital receives a high-quality, patient-focused Soft FM provision that delivers an excellent patient, visitor, and staff experience. This will involve managing a team to deliver value for money, whether through a directly employed workforce or...

  • Soft Services Director

    4 weeks ago

    London, Greater London, United Kingdom Venn Group Full time

    Job Title: Soft Services ManagerJob Reference: J84104Venn Group is partnering with an NHS Trust in London to recruit a Band 8a Soft Services Manager on an interim basis. The successful candidate will support the Portering and Domestic Services, providing leadership and expertise to ensure efficient service provision.Key Responsibilities:Provide strategic...

  • Soft Services Director

    4 weeks ago

    London, Greater London, United Kingdom Venn Group Full time

    Job Title: Soft Services ManagerJob Reference: J84104Venn Group is partnering with an NHS Trust in London to recruit a Band 8a Soft Services Manager on an interim basis. The successful candidate will support the Portering and Domestic Services, providing leadership and expertise to ensure efficient service provision.Key Responsibilities:Provide strategic...

  • Senior Soft Facilities Manager

    2 weeks ago

    London, Greater London, United Kingdom COREcruitment Ltd Full time

    Job OverviewAt COREcruitment Ltd, we are seeking a highly experienced Contract Director to lead our client's large and complex soft FM contract.This role requires a seasoned professional with a strong operational understanding of senior soft FM, preferably with experience in managing contracts in excess of £50 million across multiple soft FM services.The...

  • Facilities Management Director

    3 weeks ago

    London, Greater London, United Kingdom cv-library.co - Jobboard Full time

    FM Operations DirectorCentral London£85k + PackageAre you a Senior Facilities Management professional looking for an opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings and their associated site-based teams, all housed on one fantastic estate in the London Bridge area? Do you have experience managing corporate clientele,...

  • Facilities Management Director

    3 weeks ago

    London, Greater London, United Kingdom HamiltonRowe Recruitment Services Full time

    FM Operations Director OpportunityWe are seeking an experienced FM Operations Director to lead our team in delivering exceptional facilities management services to our clients in Central London.The successful candidate will have a proven track record of managing corporate clientele, building managers, and in-house staff, while delivering a 5-star FM service...

  • Soft Services Manager

    3 weeks ago

    London, Greater London, United Kingdom Venn Group Full time

    Venn Group is seeking an experienced Soft Services Manager to support an NHS Trust in London. The successful candidate will lead the provision of portering and domestic services, promoting a clear sense of direction and achieving the hospital's objectives.The ideal candidate will have project/change management experience within a facilities setting and...

  • Senior Soft Facilities Manager

    2 weeks ago

    London, Greater London, United Kingdom Compass Group UK & Ireland Full time

    We are committed to delivering exceptional services to our clients while fostering a dynamic and inclusive work environment. As we continue to expand, we are seeking experienced Commercial Managers to collaborate with our NHS teams, ensuring the efficient and effective delivery of Soft Facilities Management (FM) and Retail services.Key responsibilities...

  • Facilities Management Director

    4 weeks ago

    London, Greater London, United Kingdom CV-Library Full time

    FM Operations DirectorCentral London£85k + PackageAre you a Senior Facilities Management professional looking for an opportunity to take ownership of a portfolio of prestigious commercial Trophy Buildings and their associated site based teams, all housed on one fantastic estate in the London Bridge area?Do you have experience of managing corporate...

  • Facilities Management Director

    3 weeks ago

    London, Greater London, United Kingdom HamiltonRowe Recruitment Services Full time

    FM Operations Director - A prestigious opportunity to lead a portfolio of commercial trophy buildings in Central London.As a seasoned Facilities Management professional, you will be responsible for managing site-based teams, delivering exceptional 5-star FM services, and overseeing ESG initiatives across the portfolio.Key responsibilities include:Management...

  • Account Director

    4 weeks ago

    London, Greater London, United Kingdom Pareto Facilities Management Full time

    Pareto Facilities Management: Account Director OpportunityPareto Facilities Management is seeking an experienced Account Director to join our team on a permanent basis. This is a full-time, UK-based role that will focus on managing one of our major accounts, a leading online gaming business.As an Account Director, you will work closely with the Associate...

  • Account Director

    4 weeks ago

    London, Greater London, United Kingdom Pareto Facilities Management Full time

    Pareto Facilities Management: Account Director OpportunityPareto Facilities Management is seeking an experienced Account Director to join our team on a permanent basis. This is a full-time, UK-based role that will focus on managing one of our major accounts, a leading online gaming business.As an Account Director, you will work closely with the Associate...

  • Interim Estates Director

    4 weeks ago

    London, Greater London, United Kingdom The Management Recruitment Group Full time

    Job Title: Interim Assistant Director of EstatesCentral Londonc.£70k per annumAbout the RoleWe are seeking an exceptional leader to join our team as Interim Assistant Director of Estates. As a key member of our management team, you will be responsible for providing strategic direction and leadership for the delivery of cutting-edge operations in soft...

  • Facilities Manager

    4 weeks ago

    London, Greater London, United Kingdom Boden Group Full time

    Job Summary:We are seeking a highly skilled and experienced Facilities Manager to oversee the operational management of soft services at our London HQ.The successful candidate will be responsible for managing third-party contractors, conducting supplier performance reviews, and ensuring consistent standards of service delivery.Key Responsibilities:Manage and...

  • Facilities Management Director

    3 weeks ago

    London, Greater London, United Kingdom Roundhouse Recruitment Ltd Full time

    Senior Facilities Manager (Buckingham Palace)£60,000 - £70,000 + Pension + Company Benefits + Royal EventsLondon (Buckingham Palace)As a seasoned Facilities Manager, you will oversee the comprehensive management of all specialist term contracts and planned maintenance. You'll ensure effective supplier management and drive performance improvement across...

  • Facilities Management Director

    3 weeks ago

    London, Greater London, United Kingdom Roundhouse recruitment Full time

    Are you a seasoned Facilities Manager looking for a new challenge? Roundhouse Recruitment is seeking a Senior Estates Manager to lead the Facilities Management Team at a prestigious estate in London.The successful candidate will oversee the comprehensive management of all specialist term contracts and planned maintenance, ensuring effective supplier...

  • Interim Estates Director

    4 weeks ago

    London, Greater London, United Kingdom The Management Recruitment Group Full time

    **Job Summary**As a seasoned facilities management professional, you will lead the delivery of cutting-edge operations and provide strategic direction for soft facilities management services. Reporting to the Director of Estates and Facilities, you will be responsible for creating a culture of exceptional service delivery and enhancing the user...

  • Account Director

    1 month ago

    London, Greater London, United Kingdom Pareto Facilities Management Full time

    Pareto Facilities Management: Account Director OpportunityPareto Facilities Management is seeking an experienced Account Director to join our team on a permanent basis. This is a full-time, UK-based role that will focus on managing one of our major accounts, a leading online gaming business.As an Account Director, you will work closely with the Associate...