Senior Soft FM Operations Manager
3 weeks ago
Contract Director Opportunity
We are seeking a highly experienced Contract Director to lead our Soft FM operations. This is a key contract within our portfolio, requiring an established Soft FM operator who can drive results from the front.
About the Contract
This is a large and multifunctional contract, valued at £60 million+ per year. The Contract Director will oversee all soft FM elements, including catering and cleaning, with a stable and strong team of 1000 staff across all service streams.
Key Responsibilities
- Lead the Soft FM operations, driving client satisfaction and delivering against stringent KPIs.
- Develop and implement effective strategies to improve operational efficiency and reduce costs.
- Motivate and develop a high-performing team, with a focus on client relationships and staff engagement.
- Collaborate with stakeholders to ensure seamless delivery of services and exceed client expectations.
Requirements
- Proven experience in senior Soft FM roles, with a strong understanding of operational management.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
- Strong analytical and problem-solving skills, with the ability to drive results and improve efficiency.
- Client-focused approach, with a deep understanding of the importance of delivering exceptional service.
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