Customer Service Representative
4 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at the Lewes Superstore. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
- Participate in visual merchandising and store displays to create an engaging and welcoming store environment.
- Contribute to the maintenance of a clean and safe store environment, adhering to health and safety protocols.
- Develop and maintain strong relationships with customers, colleagues, and management to drive sales growth and customer loyalty.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program to develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career advancement.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
Requirements
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- The ability to work collaboratively as part of a team.
- A flexible and adaptable approach to work.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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