Customer Service Representative

2 weeks ago

Lewes, East Sussex, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at the Lewes Superstore. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, ensuring that every customer leaves the store with a positive experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Participate in visual merchandising and store displays to create an engaging and welcoming store environment.
  • Contribute to the maintenance of a clean and safe store environment, adhering to health and safety protocols.
  • Develop and maintain strong relationships with customers, colleagues, and management to drive sales growth and customer loyalty.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career advancement.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • The ability to work collaboratively as part of a team.
  • A flexible and adaptable approach to work.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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