Customer Service Representative

6 days ago

Lewes, East Sussex, United Kingdom Tesco Full time

About the Role



We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Lewes Superstore. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, ensuring they have a positive and engaging shopping experience.



Your main responsibilities will include:




  • Providing a warm and welcoming service to customers, responding to their queries and resolving any issues in a professional and courteous manner
  • Working collaboratively with colleagues to maintain a high level of customer satisfaction and to achieve sales and customer service targets
  • Participating in training and development programs to ensure you have the skills and knowledge required to provide excellent customer service
  • Contributing to the overall success of the store by maintaining a safe and clean working environment, adhering to company policies and procedures, and maintaining accurate records and data


What We Offer



As a Customer Service Representative with Tesco, you will have the opportunity to develop your skills and knowledge, work in a dynamic and fast-paced environment, and be part of a team that is passionate about delivering exceptional customer service. We offer a competitive salary, comprehensive training and development programs, and a range of benefits, including discounts on Tesco products, life insurance, and pension scheme.



If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



Key Skills and Qualifications




  • Excellent customer service skills, with the ability to communicate effectively with customers and colleagues
  • Ability to work collaboratively as part of a team, with a positive and enthusiastic attitude
  • Basic math skills, with the ability to handle cash and operate a till
  • Ability to work a variety of shifts, including evenings and weekends
  • Basic computer skills, with the ability to use a variety of software applications


How to Apply



If you are interested in this exciting opportunity, please submit your application, including your resume and a cover letter, through our online application system. We look forward to hearing from you.



Contact Information



If you have any questions or would like to discuss this opportunity further, please contact our HR department at [insert contact email or phone number].

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