Senior Credit Management Specialist
2 days ago
Senior Credit Management Specialist
About the Role:We are seeking a skilled Senior Credit Management Specialist to join our team based in Birmingham. As a key member of our finance department, you will play a crucial role in ensuring our cash flow remains healthy and customer accounts are up to date.
This permanent position offers an initial training period of up to 12 weeks, fully in the office. After this period, you'll transition to a hybrid working pattern of 3 days in the office and 2 days from home.
Key Responsibilities:- Monitor and manage customer accounts to ensure timely payment of invoices.
- Proactively contact customers via phone and email to resolve overdue payments.
- Investigate and resolve queries or disputes relating to billing and account discrepancies.
- Build and maintain strong relationships with customers to ensure effective debt recovery.
- Prepare regular reports on aged debt and escalate problematic accounts where necessary.
What We Offer:
- A competitive salary of up to 30,000 per annum.
- Hybrid working model after on-boarding and training.
- Supportive team environment with opportunities for professional development.
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