Senior Credit Operations Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom OneAdvanced Full time

OneAdvanced is one of the UK's largest providers of business software and services. As a leading company, we serve 20,000+ global customers with an annual turnover of £330M+. Our mission is to power the world of work.

We are seeking a highly experienced Credit Control Manager to oversee all aspects of credit control within our busy team. This is a fantastic opportunity for someone who can bring new solutions to make a big impact in a short space of time.

This role offers autonomy and the chance to manage a team of 4-5 people. You will be responsible for conducting monthly 1-2-1 meetings with the team, setting objectives, and driving resolution of large or long-standing overdue debts through weekly debt calls.

Salary: £55,000 - £65,000 per annum

You will establish best practices in credit management across the Business Unit, ensuring consistency and efficiency in credit-related activities. You will also collaborate with business stakeholders to align credit management activities.

In this role, you will achieve cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges. You will serve as the primary contact for external credit agencies and solicitors, maintaining strong relationships and leveraging their expertise as needed.

Key Responsibilities:

  • Conduct monthly 1-2-1 meetings with the team and set objectives
  • Host weekly debt calls with the business area to drive resolution of large or long-standing overdue debts
  • Establish best practices in credit management across the Business Unit
  • Collaborate with business stakeholders to align credit management activities
  • Achieve cash collection and aged debt reductions targets
  • Serve as the primary contact for external credit agencies and solicitors

Requirements:

  • Demonstrable experience in a demanding CM or CRM role with a focus on collections
  • Proven success in a people management role
  • Advanced Excel skills
  • Strong analytical skills, data focused


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