Senior Credit Control Specialist

1 day ago


Birmingham, Birmingham, United Kingdom OneAdvanced Full time
About the Role

OneAdvanced is seeking a Senior Credit Control Specialist to join our busy team in an exciting period of change. This is a fantastic opportunity for someone looking for a collections-focused role where they can bring new solutions to make a big impact in a short space of time.

In this hybrid role, you will be responsible for managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships. You will have a good amount of autonomy and the opportunity to manage 4-5 people.

Key Responsibilities:

  • Conduct monthly 1-2-1 meetings with the team and set objectives aligned with the overall Credit Control team objectives.
  • Host weekly debt calls with business stakeholders to drive resolution of large or long-standing overdue debts.
  • Establish best practices in credit management across the Business Unit to ensure consistency and efficiency in credit-related activities.
  • Collaborate with business stakeholders to align credit management activities in the business unit.
  • Achieve cash collection and aged debt reductions targets, ensuring Days Sales Outstanding (DSO) metrics are within acceptable ranges.
  • Serve as the primary contact for external credit agencies and solicitors, maintaining strong relationships and leveraging their expertise as needed.
  • Identify improvements within the debt collection process.
  • Manage more difficult accounts with a hands-on approach, achieving settlements and ongoing recovery.

About Us:

OneAdvanced is one of the UK's largest providers of business software and services, serving 20,000+ global customers. We manage 1.5 million calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and empower the growth, ambitions, and talent of our people.



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