Medical Administrator
3 weeks ago
Medical Secretary Role
Luna Partners is a leading healthcare provider seeking a highly organized and client-focused Medical Secretary to join our team.
Key Responsibilities:
- Manage client bookings, confidentially handling sensitive information
- Maintain exceptional client service standards in all aspects of the role
- Collate client medical reports, ensuring accuracy and attention to detail
- Coordinate client referrals and follow-ups with doctors
- Provide a warm welcome and farewell to clients, ensuring a seamless experience
- Manage telephone and email enquiries, responding promptly and professionally
- Arrange client lunches, hotel rooms, and taxis, showcasing exceptional organizational skills
- Collaborate with doctors and clients on referrals, demonstrating a proactive approach
- Participate in various projects within the clinic, applying expertise and skills
Requirements:
- Excellent communication skills, with the ability to interact professionally with high net worth clients
- A professional attitude, with a calm and articulate telephone manner and exceptional written English
- An enthusiastic, approachable, warm, and confident individual, able to put clients at ease
- Dedicated to outstanding client service and attention to detail
- Previous experience in medical administration, preferably in private healthcare
- A passion for delivering exceptional client service in a cutting-edge healthcare environment
This Medical Secretary role is office based, working Monday to Friday.
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