Medical Administrator

3 weeks ago


London, Greater London, United Kingdom Luna Partners Full time

Medical Secretary Role

Luna Partners is a leading healthcare provider seeking a highly organized and client-focused Medical Secretary to join our team.

Key Responsibilities:

  • Manage client bookings, confidentially handling sensitive information
  • Maintain exceptional client service standards in all aspects of the role
  • Collate client medical reports, ensuring accuracy and attention to detail
  • Coordinate client referrals and follow-ups with doctors
  • Provide a warm welcome and farewell to clients, ensuring a seamless experience
  • Manage telephone and email enquiries, responding promptly and professionally
  • Arrange client lunches, hotel rooms, and taxis, showcasing exceptional organizational skills
  • Collaborate with doctors and clients on referrals, demonstrating a proactive approach
  • Participate in various projects within the clinic, applying expertise and skills

Requirements:

  • Excellent communication skills, with the ability to interact professionally with high net worth clients
  • A professional attitude, with a calm and articulate telephone manner and exceptional written English
  • An enthusiastic, approachable, warm, and confident individual, able to put clients at ease
  • Dedicated to outstanding client service and attention to detail
  • Previous experience in medical administration, preferably in private healthcare
  • A passion for delivering exceptional client service in a cutting-edge healthcare environment

This Medical Secretary role is office based, working Monday to Friday.



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