Medical Administrator
7 days ago
Job Summary
We are seeking a highly organized and efficient Medical Administrator to join our team at Primary Care Management Solutions Ltd. The successful candidate will be responsible for providing administrative support to our clinical team, ensuring the smooth operation of our practice.
Main Responsibilities
The Medical Administrator will be responsible for:
- Receiving and processing correspondence from external agencies
- Scanning documents to the relevant software programme and logging them
- Filtering documents suitably according to need and passing to the relevant clinicians to read and action
- Initiating contact with and responding to requests from patients, team members and external agencies
- Photocopying documentation as required
- Supporting administrative staff, providing cover during staff absences
- Inputting data into patients' healthcare records as necessary
- Managing all queries in an efficient manner
- Maintaining a clean, tidy, effective working area at all times
- Supporting all clinical staff with general tasks as requested
Secondary Responsibilities
In addition to the primary responsibilities, the Medical Administrator may be requested to:
- Maintaining and monitoring the practice appointment system
- Processing personal, telephone and e-requests for appointments
- Answering incoming phone calls, transferring calls or dealing with the callers' request appropriately
- Signposting patients to the correct service
- Partaking in audit as directed by the audit lead
- Actioning incoming faxes when necessary
- Scanning of patient-related documentation and attaching scanned documents to patients' healthcare records
- Completing opening and closing procedures in accordance with the duty rota
Person Specification
The ideal candidate will have:
- GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
- Experience working with the general public
Desirable Qualifications and Experience
The following qualifications and experience are desirable:
- Experience in administrative duties
- Experience working in a healthcare setting
About Us
Primary Care Management Solutions Ltd is a leading provider of primary care services. We are committed to delivering high-quality, patient-centered care to our communities. We are proud to offer a supportive and inclusive work environment, where our staff can grow and develop their careers.
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