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CRM Manager

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Rank Interactive Full time
About the Role

We are seeking a highly skilled CRM Manager to join our team at Rank Interactive. As a key member of our marketing team, you will be responsible for driving revenue growth through effective retention, upsell, and cross-sell campaigns.

Key Responsibilities
  • Develop and execute cross-channel customer contact strategies to enhance customer experiences and drive multi-channel revenue.
  • Analyse the performance of customer marketing activities, conducting thorough post-campaign analyses to evaluate key financial and customer behaviour indicators.
  • Collaborate with cross-functional teams to develop and execute cross-channel customer contact strategies.
  • Maintain the quality and consistency of CRM programs across the brand portfolio.
Requirements
  • Demonstratable experience in interpreting data and turning it into insightful campaign executions.
  • Strong Excel skills required.
  • Ability to identify and prioritise stakeholders with effective communications skills.
  • Demonstrates determination and purpose to deliver and achieve the best results for the organisation.
  • Experience with Adobe Campaign or other large-scale ESPs delivering complex automation flows.
  • Basic technical HTML or SQL knowledge.
What We Offer

We offer a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we're here for you.

We'll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.