Enterprise CRM Business Systems Analyst

2 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom Cloud Decisions Full time
CRM Business Systems Analyst Opportunity

We are seeking a highly skilled CRM Business Systems Analyst to join our team at Cloud Decisions. As a key member of our team, you will be responsible for collaborating with business stakeholders to elicit and document requirements, owning the Sales/CRM system requirements, and creating clear and detailed business and functional requirement documents.

Key Responsibilities:

  • Collaborate with business stakeholders to elicit and document requirements
  • Owning the Sales/CRM system requirements
  • Creating clear and detailed business and functional requirement documents
  • Analysing and prioritizing requirements to ensure they align with business objectives
  • Acting as a liaison between business stakeholders and technical teams

About the Role:

This is a fantastic opportunity to work with a leading Managed IT Service provider on a major multi-year sales system replacement programme. You will be responsible for gathering, analysing, documenting, and managing business requirements through the full lifecycle of the programme.

Requirements:

  • Proven experience as a CRM Business Systems Analyst at the enterprise level
  • Being involved in the implementation of a number of complex enterprise CRM transformations
  • Leading to Opportunity including opportunity management, account and contact management, pipeline management, renewals management, sales forecasting, bid/tender management

What We Offer:

  • Hybrid working – 3 days in the office and 2 days working from home
  • Working flexible hours - flexing the times you start and finish during the day
  • Flexibility around school pick up and drop offs

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