Enterprise CRM Business Systems Consultant
1 month ago
About the Role:
We are seeking an experienced Enterprise CRM Business Systems Consultant to join our team at Cloud Decisions. As a key member of our team, you will be responsible for collaborating with business stakeholders to elicit and document requirements, owning the Sales/CRM system requirements, and creating clear and detailed business and functional requirement documents (BRDs/FRDs).
Key Responsibilities:
* Collaborate with business stakeholders to elicit and document requirements
* Own the Sales/CRM system requirements
* Create clear and detailed business and functional requirement documents (BRDs/FRDs)
* Analyze and prioritize requirements to ensure they align with business objectives
* Act as a liaison between business stakeholders and technical teams
Requirements:
* Proven experience as a CRM Business Systems Analyst at enterprise
* Been involved in the implementation of a number of complex enterprise CRM transformations
* Lead to Opportunity including opportunity management, account and contact management, pipeline management, renewals management, sales forecasting, bid/tender management
What We Offer:
* Hybrid working – 3 days in the office and 2 days working from home
About Us:
We are proud to partner with one of the UK's most respected and biggest Managed IT Service providers as they undertake a major multi-year sales system replacement programme.
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