Credit Risk Manager
4 weeks ago
Job Summary
The Credit Controller will play a vital role in managing the company's exposure to bad debt by actively managing customer accounts. This position requires a team player who can work collaboratively with the Credit Control Team Leader and AR Manager to meet monthly debt reduction targets and reduce debtor days.
Key Responsibilities
- Allocate payments in a timely manner to ensure efficient cash flow.
- Reconcile the EMEA ledger to ensure accuracy and completeness.
- Allocate credits where applicable to minimize losses.
- Handle daily customer queries, including copying invoices and PODs.
- Balance credit risk with business growth by managing the release of orders.
- Ensure timely invoice uploads to support cash flow.
- Reconcile chargebacks and forward necessary credits for approval.
- Liaise with internal departments to resolve issues.
- Provide weekly statements to customers.
- Reduce bad debt on the ledger.
- Upload EDI (where applicable) to streamline processes.
- Ensure timely payments from customers.
- Communicate daily with customers via email, portal, and telephone.
- Follow internal processes and controls to ensure SOX Compliance.
- Chase overdue debt to minimize losses.
- Update systems and shared spreadsheets to maintain accuracy.
- Take payments over the phone from customers.
- Work independently with minimal supervision.
Requirements
- Experience in Credit Control, preferably in the FMCG industry.
- Experience with Amazon Central Supplier system is an advantage.
- Excellent IT skills, including intermediate Excel.
- Experience with EMEA ledgers.
- EDI experience.
- Ability to work towards targets.
- Open to change and new ways of working.
- Excellent customer service skills.
- Prompt action to deliver results and support the team.
- Ambitious, driven, and focused with a can-do attitude.
- Excellent verbal and written communication skills.
- Ability to listen and interpret information, challenge the status quo.
- Highly organized and proactive approach to work.
- Prioritize workload and respond to multiple deadlines and tasks.
- Assess information, quality orientation, speed, and accuracy.
About Funko
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. We provide a creative work environment with people who love pop culture just as much as you do. If you're looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves, we know how you feel.
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