Care Professional

1 month ago


Epping, Essex, United Kingdom Home Instead Full time

Job Title: Senior Care Assistant

Job Summary:

We are seeking a compassionate and skilled Senior Care Assistant to join our team at Home Instead. As a Senior Care Assistant, you will play a vital role in delivering high-quality care to our clients, enabling them to live independently and happily in their own homes.

Key Responsibilities:

  • Carry out care calls to a high standard, building strong relationships with clients and their families.
  • Conduct client Quality Assurance visits to ensure the highest standards of care are met.
  • Create, update, and audit client care plans, working closely with the care team to ensure seamless delivery of care.
  • Maintain accurate records of client and care professional interactions on our Home Instead software.
  • Conduct client and care professional introductions, ensuring a smooth transition into our care services.
  • Build and maintain positive relationships with clients, their families, and other professionals involved in their care.
  • Support and mentor care professionals to ensure they have the skills and confidence to deliver exceptional care.
  • Provide support to the Client Experience team, working collaboratively to ensure the best possible outcomes for our clients.
  • Maintain regular contact with clients and care professionals, ensuring their needs are met and exceeded.
  • Participate in on-call duties as required, providing 24/7 support to our clients and their families.
  • Ensure compliance with Home Instead's Equality, Diversity, and Equal Opportunities Policy, promoting a culture of inclusivity and respect.

Requirements:

  • Full driving license and means of transport to visit clients.
  • Experience in the care sector, delivering a wide range of personal care services.
  • Experience of working with Medication Administration Record sheets and medication.
  • Passion for delivering high-quality care to our clients, enabling them to live independently and happily in their own homes.
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care.
  • Good communication skills, with the ability to build rapport quickly and effectively.
  • Understanding of the importance of confidentiality, working within current legislation.

Additional Information:

Please contact our friendly recruiter, Debbie, for more information on this exciting opportunity.

This role is UK-based, and an offer of employment is contingent on candidates having the right to work in the UK.


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