Medical Secretary

4 weeks ago


Bristol, Bristol, United Kingdom Spire Healthcare Full time

Medical Secretary Role Overview

Spire Healthcare is seeking an experienced Medical Secretary to provide administrative support to our valued Consultants in Bristol.

The successful candidate will be responsible for providing a proficient and professional medical secretarial service, acting as a point of contact for patient enquiries and offering outstanding customer service at all times.

Key Responsibilities:

  • Audio typing Consultants' clinic notes and letters to General Practitioners.
  • Excellent communication and interpersonal skills.
  • Booking clinic appointments, closing and opening of clinics.
  • Booking of theatre (where appropriate).
  • Preparing Clinic notes and x-ray's/reports.
  • Answering patient and Consultant queries.
  • Providing copy clinic letters when needed.
  • Opening Consultants' mail and distribute.
  • Liaise closely with Outpatient Department, X-ray and Medical Records Departments as when information is required.
  • Assist with any other reasonable duties required daily within the department.

Requirements:

  • RSA Level II.
  • Experience in a similar role, including providing a full high quality service to consultants and patients.
  • Audiotyping.
  • A good knowledge of medical terminology.
  • Full knowledge and application of MS Office.
  • Telephony skills.
  • Caring for others.
  • Team working.
  • Flexible & adaptable.
  • Initiative & ownership.
  • Pride & enthusiasm.
  • Understanding of the importance of, and respect for confidential information.
  • Empathy for the impact of their role on vulnerable and sick patients.

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays.
  • Employer and employee contributory pension with flexible retirement options.
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
  • Private medical insurance.
  • Life assurance.
  • Free Car park.
  • Free DBS.

Our Values:

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence.
  • Doing the right thing.
  • Caring is our passion.
  • Keeping it simple.
  • Delivering on our promises.
  • Succeeding and celebrating together.

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