Retail Operations Team Lead

1 week ago

Chichester, West Sussex, United Kingdom The Goodwood Estate Full time

The Goodwood Estate is seeking a dedicated Retail Operations Supervisor to join our Retail team at the heart of the Goodwood Motor Circuit. This is an excellent opportunity to showcase your retail expertise and contribute to the success of our Estate’s on-site retail outlets.

As a Retail Operations Supervisor, you will support the Retail Operations Manager in driving retail operations, maximising sales opportunities, and delivering in line with retail budget. You will be responsible for the organisation of planning and setup of all retail stores and pop-ups for the Goodwood events.

You will be part of a hardworking and vibrant team who are passionate about retail and growing the business at Goodwood. You will have responsibility for the operations of the retail department and be the point of contact for customers who come to visit the outlets.

You will be an integral part of the team, supporting the management of both online and phone orders, providing our customers with the ultimate retail experience when purchasing Goodwood merchandise throughout the year and at all our major events. You'll help support our retail success at our major events with the recruitment and training of Retail event staff, timely setup of all retail event stores, including till, cashing up, floats and reports.

We are looking for a real people person, able to handle ever-changing priorities with ease, and be a superstar at planning and organising your workload. This is the perfect opportunity to showcase your impeccable attention to detail and retail ability.

What you'll have:

  • You'll be friendly and approachable with a great sense of humour
  • Confident with the ability to build great relationships
  • Excellent customer service skills
  • Retail experience in a busy environment
  • Strong visual merchandising skills
  • Own reliable transport for commuting purposes
  • A positive 'can do' attitude

What you'll get:

  • Access to a comprehensive well-being programme
  • Event tickets to our major events
  • Membership to our Health Club and Spa
  • A health cash plan
  • Entry into the annual bonus scheme
  • Full Training and development opportunities

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