Retail Operations Supervisor

4 weeks ago


Chichester, West Sussex, United Kingdom The Goodwood Estate Full time
Retail Operations Supervisor

As a Retail Operations Supervisor at The Goodwood Estate, you will be responsible for supporting the Retail Operations Manager in driving retail operations through the Estate's on-site retail outlets. Your goal will be to maximise sales opportunities and deliver in line with retail budget.

You will be part of a hardworking and vibrant team who are passionate about retail and growing the business at Goodwood. Your responsibilities will include supporting the organisation of planning and setup of all retail stores and pop-ups for the Goodwood events. You will be the point of contact for customers who come to visit the outlets and will be responsible for the operations of the retail department.

Key responsibilities include supporting the management of both online and phone orders, providing our customers with the ultimate retail experience when purchasing Goodwood merchandise throughout the year and at all our major events. You will also help support our retail success at our major events with the recruitment and training of Retail event staff, timely set up of all retail event stores, including till, cashing up, floats and reports.

What we're looking for:
  • You'll be friendly and approachable with a great sense of humour
  • Confident with the ability to build great relationships
  • Excellent customer service skills
  • Retail experience in a busy environment
  • Strong visual merchandising skills
  • Own reliable transport for commuting purposes
  • A positive 'can do' attitude

What you'll get:
  • Access to a comprehensive well-being programme
  • Event tickets to our major events
  • Membership to our Health Club and Spa
  • A health cash plan
  • Entry into the annual bonus scheme
  • Full Training and development opportunities


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