Retail Team Leader
4 weeks ago
Are you looking for a challenging role in a dynamic retail environment? As a Retail Supervisor with Outdoor and Cycle Concepts, you will be part of a growing company with a passion for outdoor enthusiasts.
Key Responsibilities:
- Deliver exceptional customer service, including resolving customer concerns and providing specialist services such as boot fits and gait analysis.
- Onboard and mentor new colleagues, developing their skills and knowledge.
- Take ownership of store operations, ensuring a safe and compliant working environment.
- Lead the team in the absence of the Store Manager and Assistant Store Manager, coaching colleagues to achieve a high-performance culture.
- Assist with administration and compliance duties.
Requirements:
- A passion for providing excellent customer service.
- Experience managing and developing a team.
- Strong organisation skills with the ability to multi-task.
- An understanding of how a store operates.
What's in it for you?
As a Retail Supervisor with Outdoor and Cycle Concepts, you will receive a competitive salary, bonus, and benefits package, including a discount on our range of products and access to Perkbox.
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