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Field Operations Manager
1 month ago
Job Summary:
We are seeking a highly skilled Field Operations Manager to join our client's commercial operations team in Leatherhead. As a pivotal member of the team, you will oversee a group responsible for managing heating system repair, service operatives, and subcontractors.
Main Responsibilities:
* Coordinate repairs, services, and reactive maintenance for boiler room plant, residential dwellings, water tanks, and more.
* Ensure that the day's works are completed in full in accordance with the Gas Safe and industry regulations in a timely manner.
* Monitor and effectively direct operatives to ensure optimal service delivery, including the management of operatives and operative training, resource levels, productivity, customer satisfaction, missed appointments, and complaints.
* Ensure the security and correct operation of plant and equipment supplied, including vehicles, flue gas analysis meters, and mobile data equipment.
Requirements:
* 3 years management experience.
* A Level or NVQ 3 qualified.
* Certificate of Management of Asbestos (1-day) Training.
* IOSH 4-day 'Working Safely' Training Certificate (or equivalent).
* Managing commercial aspects of a contract/business.
* Full driving licence.
* Any qualification or certificate of health and safety training achievement, e.g. Working at Height, Manual Handling, First Aid (3-Day), etc.
* Gas Safety.
* Management of Gas Servicing contracts.
What We Offer:
* Competitive Salary.
* Car or travel allowance.
* Pension.
* 33 days holiday (inclusive of Bank Holidays).
* Employee Assistance Programme.