Telephone Support Specialist

3 weeks ago


Glasgow, Glasgow City, United Kingdom HSBC Full time

Take your first step towards an exciting career with HSBC as a Telephone Support Specialist in our Hamilton contact centre. Enjoy a rewarding role with opportunities to learn and grow, plus a range of benefits to enhance your work-life balance.

About the Role:

This is an ideal opportunity for individuals with a passion for delivering exceptional customer service, problem-solving skills, and experience working in a fast-paced contact centre environment.

You'll be responsible for handling customer inquiries and resolving issues efficiently, using your technical skills to navigate our systems and processes. We're committed to supporting your development through comprehensive training and ongoing mentorship.

The successful candidate will possess strong communication and interpersonal skills, along with the ability to work effectively in a team environment. We're looking for someone who is proactive, flexible, and enthusiastic about joining our team.



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