Telephone Support Specialist

3 weeks ago


Glasgow, Glasgow City, United Kingdom Compass Innovate Full time

Compass Innovate is looking for a highly motivated Telephone Support Specialist to join our team in Glasgow.

This role involves working as part of a dynamic team, providing top-notch customer service and support to our clients. Your key responsibilities will include:

  1. Responding to customer inquiries in a professional and courteous manner
  2. Providing detailed information and support regarding our products and services
  3. Identifying and resolving customer complaints and issues efficiently
  4. Maintaining accurate records of customer interactions
  5. Fostering strong relationships with customers to ensure high levels of satisfaction and loyalty

Salary: £19,500 - £25,000 per annum, based on experience. As a valued member of our team, you can expect a comprehensive benefits package, opportunities for advancement, and ongoing training and development.



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