Customer Service Representative
3 weeks ago
About the Role
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at our Alresford Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.
- Opportunities for career development and progression within the company.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work flexibly, including weekends and bank holidays.
Why Join Us?
At Tesco, we are committed to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a vital role in achieving this goal, working collaboratively with our team to deliver outstanding results. If you are a motivated and customer-focused individual, we would love to hear from you.
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