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Customer Service Representative

1 month ago

New Alresford, Hampshire, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Alresford Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work effectively as part of a team to achieve sales targets, promoting products and services to customers.
  • Maintain a clean and safe store environment, adhering to health and safety procedures and reporting any hazards or incidents.
  • Process customer transactions accurately and efficiently, handling cash and card payments.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • A passion for delivering exceptional customer service, with a strong focus on customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • A flexible and adaptable approach, with the ability to work varied shifts, including weekends and bank holidays.
  • A commitment to maintaining a clean and safe store environment, adhering to health and safety procedures and reporting any hazards or incidents.