Customer Service Representative

1 week ago


New Alresford, Hampshire, United Kingdom Tesco Full time
About the Role

As a Customer Service Representative at Tesco, you will be the face of our brand, providing exceptional service to our customers and ensuring they have a great shopping experience. You will be responsible for serving customers with passion and pride, giving great natural service, and working across the store in our service, picking and replenishment areas where required.

Key Responsibilities
  • Know your customers and serve them with passion and pride; giving great natural service.
  • Passionate and knowledgeable about the products and services within my store.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Be at work on time, well presented and ready to be a brand ambassador.

What's in it for you
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us
Tesco is committed to serving our customers, communities, and planet a little better every day. We believe in diversity, equity, and inclusion, and we welcome chats about flexible working. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.

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