Customer Service Representative

4 days ago

New Milton, Hampshire, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a high level of store standards and visual merchandising.
  • Support the management team in maintaining a safe and secure working environment, adhering to company policies and procedures.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with company initiatives and promotions.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
  • Opportunities for career progression and professional development, with a focus on customer service and sales skills.
  • A supportive and inclusive work environment, with a strong emphasis on teamwork and collaboration.

Requirements

  • A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and management.
  • A flexible and adaptable approach, with a willingness to work varied shifts and meet business needs.
  • A commitment to maintaining high standards of store appearance and visual merchandising.

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