Medical Secretary
4 weeks ago
About the Role
We are seeking an experienced and skilled Medical Secretary to join our team in the Children and Young People's Gender Service at Bristol Royal Hospital for Children. The successful candidate will provide an effective and efficient secretarial service, working in a busy department with other secretaries and administrative staff.
Key Responsibilities
- Act as a point of contact for queries from clinical and non-clinical staff, liaising via telephone and email to action urgent appointments or procedures.
- Provide a caring and professional approach towards patients, relatives, and carers, dealing with sometimes distressed individuals in a professional and empathetic manner.
- Work effectively in a busy team, adjusting to change and motivating others, while providing supervision and support to colleagues.
- Manage own workload, prioritizing tasks and meeting deadlines, while maintaining a high standard of accuracy.
About Us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is a leading healthcare provider, committed to delivering excellent care to the people of Bristol, Weston, and beyond. We are proud to be a digital exemplar, committed to improving patient care through innovation and research.
Person Specification
- GCSE grade C or above in English Language and Maths, or equivalent.
- Qualified in word processing or audio typing, or equivalent experience.
- Business and Administration Level 3 NVQ or equivalent experience.
- Effective communication and interpersonal skills, with the ability to work under pressure and meet deadlines.
- Ability to work independently, managing own workload, while providing supervision and support to others.
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