Senior Housing Operations Manager

24 hours ago


Belfast, United Kingdom REED Specialist Recruitment Full time

**Job Title:** Senior Housing Operations Manager

We are seeking an experienced Housing Operations Manager to join our team in Belfast. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our supported housing services.

**Key Responsibilities:**

  • Manage and maintain accurate records of customer information, including assessments and support plans.
  • Develop and implement effective rota management systems to ensure high occupancy levels and efficient use of resources.
  • Liaise with house managers and volunteers to promote social activities and events that meet the needs of customers.
  • Monitor and address any issues or concerns raised by customers or stakeholders.
  • Maintain regular contact with prospective customers on the waiting list and keep them informed of possible vacancies.

**Requirements:**

  • Level 5 education qualification.
  • Minimum 5 years' experience in managing teams in sheltered and/or supported housing and/or health & social care environments.
  • Demonstrable experience of rota management and IT proficiency with Microsoft Office.
  • Excellent communication skills, both written and verbal, with the ability to communicate with stakeholders at all levels.

**Estimated Salary:** £32,000 - £35,000 per annum (dependent on experience).

This is a full-time, permanent position working 37.5 hours per week, with one Saturday and one Sunday per month. A driving license and access to a car are also required.



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