Administrative Support Specialist
2 weeks ago
About the Role
We are seeking an Administrative Support Specialist to join our team in Birmingham. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring that all procedures are met and are in line with our contract and service requirements.
Key Responsibilities
- Work collaboratively in a multi-agency setting as required, maintaining professional relationships and appropriate confidentiality of information.
- Manage data systems and develop effective methods of data processing.
- Understand the main Microsoft Office programmes and an ability to use case management systems to record project activity.
- Ability to scrutinise data in order to produce detailed project reports.
- Actively contribute towards meeting team performance targets in respect of the service.
- Maintain up to date records via relevant and appropriate systems within specified timeframes and produce reports as required.
- Positively promote and represent Nacro at all times, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of services users/learners.
- Adhere to Nacro's Safeguarding and data policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.
- Act in line with, promote and carry out all responsibilities with full regard to Nacro's Equality and Diversity Policy.
Requirements
- Proactive with a good telephone manner.
- Organised with a good eye for detail.
- Strong IT & MS Office skills.
A Basic DBS check will be required for this role.
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