Senior Sales Director

4 weeks ago


Redditch, Worcestershire, United Kingdom Cummins Inc. Full time

Job Description

We are seeking a highly skilled Sales Leader to join our team in the European Aftermarket Department of Cummins Inc. in the United Kingdom. The ideal candidate will have a strong background in customer relationship management, account strategy development, and sales growth.

Key Responsibilities

  • Customer Relationship Management: Build and strengthen relationships with OE customers to enhance customer satisfaction and loyalty.
  • Account Strategy Development: Develop and execute strategies to grow the aftermarket business, identifying and addressing emerging customer needs.
  • Sales Growth: Achieve sales goals by managing complex accounts, negotiating contracts, and increasing Cummins share of the customers business.
  • Support and Coordination: Provide essential day-to-day activities for the OES coordinator, ensuring smooth operations and effective support.
  • Cross-functional Communication: Ensure effective communication and alignment across sales roles and internal stakeholders to support cross-business account development.
  • Customer Advocacy: Champion the voice of the customer within the business, implementing projects to improve customer relationships and value.
  • Reporting and Forecasting: Provide accurate reports and forecasts using Cummins tools and CRM systems, supporting business strategy and decision-making.
  • Mentorship and Development: Mentor and develop less experienced sales and account team staff, fostering a culture of continuous improvement and professional growth.

Requirements

  • Strong Relationship Building: Cultivate and maintain robust relationships with clients and stakeholders.
  • Strategic Focus and Commercial Savvy: Align your actions with strategic goals and demonstrate a keen understanding of commercial dynamics.
  • Account Strategy Development: Assess the current status of accounts and define future targets by balancing customer needs with business capabilities.
  • Sales Forecasting and Pipeline Management: Analyse customer data to forecast future trends and proactively manage the sales pipeline to achieve objectives.

Education/Experience:

  • College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required.
  • Significant level of relevant work experience required, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred.
  • Account management experience in the HD truck/On-Highway segment is advantageous.

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