Senior Sales Director

1 month ago


Redditch, Worcestershire, United Kingdom Cummins Inc. Full time

We are seeking a highly skilled Senior Sales Director to lead our European Aftermarket Department in the United Kingdom. In this role, you will be responsible for building and strengthening relationships with OE customers, enhancing customer satisfaction and loyalty.

Key Responsibilities:

  • Customer Relationship Management: Develop and execute strategies to grow the aftermarket business, identifying and addressing emerging customer needs.
  • Sales Growth: Achieve sales goals by managing complex accounts, negotiating contracts, and increasing Cummins' share of the customer's business.
  • Support and Coordination: Provide essential day-to-day activities for the OES coordinator, ensuring smooth operations and effective support.
  • Cross-functional Communication: Ensure effective communication and alignment across sales roles and internal stakeholders to support cross-business account development.
  • Customer Advocacy: Champion the voice of the customer within the business, implementing projects to improve customer relationships and value.
  • Reporting and Forecasting: Provide accurate reports and forecasts using Cummins tools and CRM systems, supporting business strategy and decision-making.
  • Mentorship and Development: Mentor and develop less experienced sales and account team staff, fostering a culture of continuous improvement and professional growth.

Requirements:

  • Strong Relationship Building: Cultivate and maintain robust relationships with clients and stakeholders.
  • Strategic Focus and Commercial Savvy: Align your actions with strategic goals and demonstrate a keen understanding of commercial dynamics.
  • Account Strategy Development: Assess the current status of accounts and define future targets by balancing customer needs with business capabilities.
  • Sales Forecasting and Pipeline Management: Analyse customer data to forecast future trends and proactively manage the sales pipeline to achieve objectives.

About Cummins Inc.:

Cummins Inc. is a leading manufacturer of diesel and natural gas engines, and we are committed to delivering exceptional customer service and support.


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