Customer Support Team Manager

2 days ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

Job Title: Customer Support Team Manager

Location: 4 days home based, 1 day office location.

Athena Resourcing Solutions Careers are seeking a highly skilled CUSTOMER SUPPORT TEAM MANAGER fluent in German to lead our customer care team. As a successful International company, we strive for excellence in service delivery and appreciate your positive contribution to achieving the highest quality customer care.

The ideal candidate will be responsible for managing a German-speaking team, providing expert customer support by building and developing customer relationships with German customers, as well as interpreting sometimes complex queries, initiating the appropriate action, and ensuring effective resolution of all requests.

Main Responsibilities:

  • Motivate and support the team, coaching and develop a high performing team.
  • Lead a team of customer care administrators.
  • Resolve complex customer queries.

Salary Information: The estimated salary for this position is £30,000 - £35,000 per annum, depending on experience.



  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Title: Customer Care Team Leader German SpeakingJob Summary: We are seeking a German Customer Service Team Leader to manage our German team and provide expert customer support.Main Responsibilities:Manage a team of customer support representatives in the German market.Provide expert customer service support in German, responding to customer queries and...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

    Job Summary:We are seeking a Senior Customer Support Team Manager with fluent German language skills to lead our customer care team in St Neots, Cambridgeshire. The successful candidate will be responsible for delivering exceptional customer service and contributing to the success of our team.Key Responsibilities:To lead and manage a team of customer support...


  • Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time

    Job Title: Customer Service Team LeadOverviewAt Lifeplus, we strive to be the world leader in holistic wellbeing by helping millions of people unlock their wellness potential. As a Customer Service Team Lead, you will play a crucial role in motivating and supporting a team of administrators to provide exceptional customer service.This is a challenging yet...


  • Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time

    As a Global Customer Support Professional at Lifeplus, you'll be part of a dynamic team dedicated to delivering exceptional customer experiences. You'll work closely with customers, resolving complex queries, and building strong relationships that drive business growth.Key Responsibilities:Customer Support: Provide expert customer support via phone, email,...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Leadership OpportunityResourcing Group seeks a talented Customer Care Team Leader who can motivate and support a team of customer care administrators. As a German speaker, you will play a key role in managing a team that provides expert customer support to the German market. Your primary responsibilities will include leading a team, resolving complex...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    About the Role: We are looking for an International Customer Care Manager to join our team at Resourcing Group. In this role, you will be responsible for leading a team of customer service representatives who provide support to our international customers.The ideal candidate will have a strong background in customer service, with experience in a leadership...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

    Job Title: German Customer Care Team LeaderA successful international company is looking for a highly skilled and experienced German speaking customer care team leader to lead their team in providing exceptional customer service.The ideal candidate will have strong leadership skills, be fluent in German and have a proven track record of delivering high...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Title: Customer Service Team Leader German SpecialistWe are seeking a highly skilled Customer Service Team Leader to join our team in Germany. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and leading a team of customer care administrators.The ideal candidate will have previous...


  • Saint Neots, Cambridgeshire, United Kingdom Advancing People Full time

    Are you a motivated and customer-focused individual looking for a new challenge? We are seeking a German Speaking Customer Support Specialist to join our team at Advancing People. As a key member of our customer support team, you will be responsible for providing excellent customer service via phone or email to clients in German speaking regions and English...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

    Job Overview:We are a successful international company that provides exceptional customer care services to its clients. Our team is dedicated to delivering high quality customer care and we are seeking a highly motivated and experienced German speaking customer care team leader to join our team.About the Job:The customer care team leader will be responsible...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

    We are seeking a highly skilled German or Swiss German speaker to join our team as a Customer Service Administrator. This role is ideal for individuals who enjoy working with customers and have excellent communication skills.About the RoleThis is an exciting opportunity to work from home while supporting our clients in their native language. The successful...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

    Job OverviewAthena Resourcing Solutions is a people-focused business that strives to create an environment of mutual respect and understanding.We are seeking a Fluent German Customer Service Advisor to join our team, providing exceptional customer support to our clients in the UK.Key ResponsibilitiesProviding fluent German language support to customers via...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    We are seeking a highly skilled German Speaking Customer Service Advisor to join our Resourcing Group team. Based in Cambridgeshire, this role involves providing excellent customer service to our clients across the UK, with a focus on communicating effectively in German.As a German Speaking Customer Service Advisor, you will be responsible for assisting a...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Required Skills and QualificationsExperience as a Team Leader/SupervisorFluent in spoken and written German and EnglishPositive and engaging communication skillsFlexible coaching & feedback skillsEffective Change Leadership / Ability to prioritise a varied workload


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Title: Customer Service Team Lead German ExpertWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team in Germany. As a key member of our customer support team, you will be responsible for leading a team of customer care administrators, ensuring exceptional customer service, and driving business growth.Key...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Overview: We are Resourcing Group, a leading recruitment agency specializing in customer service roles. We are seeking a Senior Customer Support Leader to join our team in Germany.Key Responsibilities:Lead a team of customer care administrators to deliver exceptional customer serviceDevelop and implement effective coaching strategies to improve team...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

    Customer Service Role OverviewAthena Resourcing Solutions is seeking a highly skilled Customer Service Administrator who is fluent in German or Swiss German. In this role, you will be responsible for delivering exceptional customer service to our clients while working in a hybrid environment. With a competitive salary and opportunities for growth, this...


  • Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time

    Job Title: German Speaking Customer Care Team LeaderAbout the Role:We are seeking an experienced German Speaking Customer Care Team Leader to join our team at Lifeplus. As a Team Leader, you will be responsible for motivating and supporting a team of administrators to provide excellent customer service to our network.Key Responsibilities:Motivate and support...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Company OverviewResourcing Group, a leading international company, is seeking an exceptional Customer Service Team Lead to join our team. This role requires a strong leader who can motivate and support a team of customer care administrators.


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    About the RoleWe are seeking a highly skilled German Speaking Customer Support Specialist to join our team in Cambridgeshire. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service to our clients, utilizing your fluent German language skills to resolve complex queries and process orders...