German Speaking Customer Support Specialist

1 day ago


Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time
About the Role

We are seeking a highly skilled German Speaking Customer Support Specialist to join our team in Cambridgeshire. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service to our clients, utilizing your fluent German language skills to resolve complex queries and process orders efficiently.

Key Responsibilities:
  • Assist a wide range of customers with their product orders and questions via phone, email, or chat.
  • Provide excellent customer service by building relationships, resolving queries on various topics, and processing orders and changes.
  • Work collaboratively with colleagues to achieve business objectives.
Requirements:
  • A minimum of 1 day per month in the office in Cambridgeshire, with flexible working arrangements available.
  • An estimated salary of £20,000 - £27,000 per annum, depending on experience.
  • A contributory pension scheme, gym membership discounts, and other benefits.
What We Offer:
  • A competitive reward package including a contributory pension scheme.
  • The opportunity to work from home and enjoy a healthy work-life balance.
  • Ongoing training and development opportunities to enhance your skills and career progression.


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