International Customer Care Manager

2 days ago


Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time
About the Role: We are looking for an International Customer Care Manager to join our team at Resourcing Group. In this role, you will be responsible for leading a team of customer service representatives who provide support to our international customers.

The ideal candidate will have a strong background in customer service, with experience in a leadership or management role. You will be fluent in German and English, with excellent leadership and communication skills.

As a Customer Care Manager, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. You will also be responsible for managing conflicts and resolving customer complaints efficiently.

**Key Skills and Qualifications:**
  • Proven experience in a customer-facing role
  • Leadership and management skills
  • Excellent communication and interpersonal skills
  • Fluency in German and English


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

    Job Description:We are seeking a highly motivated and experienced German speaking customer care manager to join our team. As a customer care manager, you will be responsible for leading a team of customer care administrators, developing and implementing effective customer care strategies and resolving complex customer queries and issues.About Us:Athena...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

    Job Title: Customer Support Team ManagerLocation: 4 days home based, 1 day office location.Athena Resourcing Solutions Careers are seeking a highly skilled CUSTOMER SUPPORT TEAM MANAGER fluent in German to lead our customer care team. As a successful International company, we strive for excellence in service delivery and appreciate your positive contribution...


  • Saint Neots, Cambridgeshire, United Kingdom Mass Consultants Ltd Full time

    Mass Consultants Ltd is committed to delivering exceptional customer experiences through innovative marketing strategies. As an Internal Communications Manager, you will play a pivotal role in developing and implementing internal communication plans that engage employees and promote the company's values.About the TeamOur dynamic Communications team is...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job DescriptionThe Senior Customer Care Manager will be responsible for managing a German-speaking team, providing expert customer support, and interpreting complex queries. The successful candidate will have experience as a team leader or supervisor and be fluent in both spoken and written German and English.


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Summary: We are looking for a Senior Customer Support Leader to join our team in Germany. As a key member of our customer support team, you will be responsible for leading a team of customer care administrators, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Lead a team of customer care administrators to deliver...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Customer Service OpportunityWe are currently seeking a skilled CUSTOMER SERVICE ADMINISTRATOR to join our team in St Neots. As a key member of our customer services team, you will be responsible for providing excellent customer service to our clients in Germany and Switzerland.About UsOur company is committed to creating a positive and supportive work...


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

    Job Overview:We are a successful international company that provides exceptional customer care services to its clients. Our team is dedicated to delivering high quality customer care and we are seeking a highly motivated and experienced German speaking customer care team leader to join our team.About the Job:The customer care team leader will be responsible...


  • Saint Neots, Cambridgeshire, United Kingdom Proactive Solutions Group Ltd Full time

    Job OverviewWe are seeking a highly skilled Internal Sales Executive to join our team at Proactive Solutions Group Ltd in St Neots. This role involves managing customer relationships and driving sales growth in the electrical wholesale industry.


  • Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Careers Full time

    Job Title: German Customer Care Team LeaderA successful international company is looking for a highly skilled and experienced German speaking customer care team leader to lead their team in providing exceptional customer service.The ideal candidate will have strong leadership skills, be fluent in German and have a proven track record of delivering high...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    About the RoleWe are seeking an experienced Customer Care Team Leader fluent in German to manage our German-speaking team. As a leader, you will be responsible for delivering high-quality customer care, developing strong relationships with customers, and driving business growth through effective communication and problem-solving skills.The ideal candidate...


  • Saint Neots, Cambridgeshire, United Kingdom Proactive Solutions Group Ltd Full time

    Internal Sales Professional Role in Electrical IndustryWe are a proactive solutions provider looking for a skilled Internal Sales Professional to join our team in the electrical industry. As an Internal Sales Professional, you will make outbound telesales calls to businesses, manage accounts, and provide excellent customer service on the trade floor.The key...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Are you a fluent German or Swiss German speaker looking for a new challenge? Do you want to work from home and provide exceptional customer service to our clients?As a German Speaking Customer Care Expert at The Resourcing Group, you will be responsible for assisting customers with their product orders and questions, providing excellent service, and...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Company OverviewResourcing Group, a leading international company, is seeking an exceptional Customer Service Team Lead to join our team. This role requires a strong leader who can motivate and support a team of customer care administrators.


  • Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time

    Job Title: German Speaking Customer Care Team LeaderAbout the Role:We are seeking an experienced German Speaking Customer Care Team Leader to join our team at Lifeplus. As a Team Leader, you will be responsible for motivating and supporting a team of administrators to provide excellent customer service to our network.Key Responsibilities:Motivate and support...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    About the OpportunityWe are seeking a highly skilled German Language Customer Care Professional to join our team in Cambridgeshire. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service to our clients, utilizing your fluent German language skills to resolve complex queries and process orders...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job OverviewThis is a challenging opportunity to lead a team of customer care administrators in a fast-paced environment, handling complex customer queries and providing exceptional service to the German market. The role involves motivating and supporting the team, coaching and developing high-performing teams, resolving customer issues, and collaborating...


  • Saint Neots, Cambridgeshire, United Kingdom Proactive Solutions Group Ltd Full time

    Job Description:We are looking for an experienced Internal Sales and Trade Counter Advisor to join our team in a St Neots based electrical wholesaler. As an Internal Sales Executive / Telesales Executive, you will be responsible for making outbound B2B telesales calls, managing accounts, establishing long-lasting relationships with customers, and serving on...


  • Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time

    Job Title: Customer Care Team Leader German SpeakingJob Summary: We are seeking a German Customer Service Team Leader to manage our German team and provide expert customer support.Main Responsibilities:Manage a team of customer support representatives in the German market.Provide expert customer service support in German, responding to customer queries and...


  • Saint Neots, Cambridgeshire, United Kingdom NHS Full time

    Job Title: Care Services DirectorLocation: CambridgeshireSalary: £55,000 + benefits and welcome bonusJob Type: Full-timeAbout Us: Eltisley Manor is a specialist mental health nursing home providing care for individuals with enduring needs.Job Description:Lead a team of dedicated professionals to deliver high-quality care.Develop and implement policies and...


  • Saint Neots, Cambridgeshire, United Kingdom Lifeplus Full time

    Job Title: Customer Service Team LeadOverviewAt Lifeplus, we strive to be the world leader in holistic wellbeing by helping millions of people unlock their wellness potential. As a Customer Service Team Lead, you will play a crucial role in motivating and supporting a team of administrators to provide exceptional customer service.This is a challenging yet...