German Speaking Customer Care Representative

2 days ago


Saint Neots, Cambridgeshire, United Kingdom Resourcing Group Full time
Customer Service Opportunity

We are currently seeking a skilled CUSTOMER SERVICE ADMINISTRATOR to join our team in St Neots. As a key member of our customer services team, you will be responsible for providing excellent customer service to our clients in Germany and Switzerland.


About Us

Our company is committed to creating a positive and supportive work environment where employees can thrive. We strive to build strong relationships with our clients and colleagues alike, based on trust, respect, and open communication.


Responsibilities

In this role, you will:

  • Provide customer service to clients via phone, email, or chat
  • Address client inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience

Requirements

To succeed in this role, you will need:

  • A strong command of German language (spoken and written)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

We provide a competitive salary package, including:

  • Rewarding salary range: £22,000 - £30,000 per annum
  • Contributory pension scheme of up to 6%
  • Opportunity to buy & sell holiday
  • Gym membership discounts
  • Contributory hospital and health cash plan
  • Discounts at leading brands and retailers
  • Relocation support package for anyone located 50 miles or more from the office
  • Cycle2Work scheme
  • Eye care vouchers
  • Free own label nutritional and personal care products at work
  • Life assurance

The ideal candidate will have a strong passion for delivering exceptional customer experiences, a high level of proficiency in the German language, and excellent communication skills. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



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