German Speaking Customer Service Specialist
2 days ago
At Lifeplus, we're dedicated to holistic wellbeing and helping people unlock their wellness potential. As a German Speaking Customer Service Specialist, you'll play a key role in providing exceptional customer service to our network, building relationships, and resolving complex queries.
Key Responsibilities:
- Customer Service: Answer customer queries, process requests via phone, and resolve issues using Lifeplus Puzzel ticket management software.
- Relationship Building: Develop relationships with customers, identify opportunities for growth, and ensure high levels of customer retention.
- Communication Skills: Possess excellent written and verbal communication skills in English and German, with the ability to adapt to different communication styles.
Benefits:
- Competitive Salary: £25,000 per annum
- Hybrid Working: 1 day per month in the office
- Rotational Shifts: 5-week rotation with varying hours
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