Technical Support Specialist

16 hours ago


Worcester, Worcestershire, United Kingdom West Mercia Police Full time
About the Role

We're on a mission to shape the future of policing in our region, and we're looking for a talented Technical Support Specialist to join our team. As a key member of our Specialist Technical Support Team, you'll play a vital role in delivering exceptional ICT services to our customers.

Key Responsibilities
  • Provide high-level technical support across West Mercia Police, ensuring a quality end-to-end ICT service.
  • Contribute to an efficient and effective Customer Service, working closely with colleagues to resolve technical issues.
  • Develop and maintain technical expertise in Power Apps, Automate, and M365, with a focus on DevOps and RPA.
What We Offer
  • A competitive salary, including a market supplement of 5%.
  • A hybrid role with a mix of office and remote work.
  • A comprehensive benefits package, including 28 days' annual leave, a generous pension scheme, and access to health and wellbeing services.
Why Work for Us?

At West Mercia Police, we value diversity and welcome applications from everyone. We're committed to creating an inclusive working environment where our employees feel valued and supported. If you're passionate about delivering exceptional technical support and making a difference in our community, we'd love to hear from you.



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