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Technical Support Specialist

2 months ago


Worcester, Worcestershire, United Kingdom DataCareers Full time £42,005 - £47,823

Job Summary

DataCareers is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-level technical support to our clients.

Key Responsibilities

  • Investigate and diagnose complex technical issues related to RPA, Blue Prism, Power Apps, and M365.
  • Develop and implement solutions to resolve technical issues and improve system performance.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve system reliability.
  • Provide technical guidance and support to internal stakeholders and clients.
  • Stay up-to-date with the latest technology trends and advancements in the field of RPA and M365.

Requirements

  • 3+ years of experience in a technical support role, investigating and resolving complex technical issues.
  • Experience with RPA, Blue Prism, Power Apps, and M365.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer

  • A competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.