Technical Support Specialist

3 weeks ago


Worcester, Worcestershire, United Kingdom Nextech Group Ltd Full time
Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Nextech Group Ltd. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

* Provide technical support via phone, email, and remote tools
* Log and manage support tickets, escalating complex issues to senior support teams when necessary
* Perform routine system maintenance and software installations for client systems
* Assist in the setup and configuration of new user accounts, hardware, and software
* Maintain communication with clients, keeping them updated on the status of their requests

Requirements:

* At least 1 year of experience in a technical support or IT helpdesk role
* Basic knowledge of Windows OS, Microsoft Office 365, and general IT troubleshooting
* Familiarity with Active Directory and user account management
* Understanding of basic networking principles such as TCP/IP, DNS, and DHCP
* Strong communication and customer service skills

What We Offer:

* Competitive salary
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused Technical Support Specialist with a passion for IT, please submit your application.

  • Worcester, Worcestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Sales RoleWe are seeking a Technical Sales Specialist to join our team at Rise Technical Recruitment Limited. As a Technical Sales Specialist, you will work closely with internal and external parties to deliver bespoke machinery solutions to clients in the Oil & Gas and Manufacturing sectors.Key Responsibilities:Prepare tenders and bids for bespoke...


  • Worcester, Worcestershire, United Kingdom Rise Technical Recruitment Full time

    Technical Sales OpportunityAn exciting role for a Technical Sales Specialist with a strong understanding of complex systems is available at a well-established company in the Oil & Gas sector and Manufacturing Sectors. The company designs and manufactures bespoke capital equipment for onshore and offshore environments.The successful candidate will work...


  • Worcester, Worcestershire, United Kingdom NEC Full time

    Technical Support SpecialistJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NEC Software Solutions. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our employees, ensuring that they have the necessary tools and resources to perform their jobs...


  • Worcester, Worcestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionWe are seeking a highly skilled Technical Sales Specialist to join our team at Rise Technical Recruitment Limited. This is an excellent opportunity for a sales professional with a good understanding of complex systems to work with a well-established and industry-leading company based in the UK.Key Responsibilities:Develop and maintain strong...


  • Worcester, Worcestershire, United Kingdom NEC Full time

    Job Title: Technical Support SpecialistJob Summary:The Technical Support Specialist will provide technical assistance to NEC employees, ensuring optimal workstation performance. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment.Key Responsibilities:Respond to and resolve IT support requests via phone, email,...


  • Worcester, Worcestershire, United Kingdom team UK Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our UK support team under group brands that include Catalyst2, UKDedicated, and GURU Cloud.Job Summary:This is a technical, hands-on role involving escalated internal and customer support matters, provisioning new services, managing systems, and...


  • Worcester, Worcestershire, United Kingdom Bosch Full time

    Job Title: Technical Support Specialist Job Description: We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Bosch. As a key member of our IT department, you will be responsible for providing exceptional customer support and technical assistance to internal and external customers. Key...


  • Worcester, Worcestershire, United Kingdom Open GI Ltd. Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Open GI Ltd. As a Technical Support Specialist, you will be responsible for providing technical support to internal and external customers, resolving escalated support queries, and diagnosing problems within our systems.Key...


  • Worcester, Worcestershire, United Kingdom Loma Systems Full time

    Job Title: Technical Field Support SpecialistJob Summary: We are seeking a highly skilled Technical Field Support Specialist to join our National Response Team. As a key member of our team, you will provide high-quality field-based technical expertise to our customers in the UK.Key Responsibilities:Carry out repairs, on-site commissioning, service, and...


  • Worcester, Worcestershire, United Kingdom team UK Full time

    About Team UKWe are a hosting specialist delivering exceptional dedicated and cloud services to drive booming online businesses. As part of team.blue, a European group of brands enabling entrepreneurs to succeed online, we provide customers with everything they need to thrive.Our mission is to empower our customers to achieve more than they thought possible,...


  • Worcester, Worcestershire, United Kingdom Rise Technical Recruitment Full time

    Job Title: Technical Sales Engineer - Bespoke Machinery SpecialistWe are seeking a skilled Technical Sales Engineer to join our team at Rise Technical Recruitment. The ideal candidate will have a good understanding of complex systems and a commercial or project management background.Key Responsibilities:* Work closely with internal parties and clients on...


  • Worcester, Worcestershire, United Kingdom Worcester Polytechnic Institute Full time

    Job SummaryWorcester Polytechnic Institute is seeking a skilled Technical Support Specialist II to join its IT Infrastructure - Desktop Services team. The successful candidate will be responsible for delivering technical support for a diverse range of endpoints and services, collaborating with the Helpdesk to provide on-site and in-house support for...


  • Worcester, Worcestershire, United Kingdom Rise Technical Recruitment Limited Full time

    **Technical Sales Engineer - Bespoke Machinery Specialist**We are seeking a highly skilled Technical Sales Engineer to join our team at Rise Technical Recruitment Limited. As a Technical Sales Engineer, you will work closely with our clients and internal teams to deliver bespoke machinery solutions to the Oil & Gas sector and Manufacturing industries.**Key...


  • Worcester, Worcestershire, United Kingdom team UK Full time

    Job DescriptionAt team.blue, we're seeking a highly skilled Third Line Technical Support Specialist to join our UK support team. This is a technical, hands-on role involving escalated internal and customer support matters, provisioning new services, managing systems, and mentoring other support team members.This role is either completely remote (UK-based) or...


  • Worcester, Worcestershire, United Kingdom Rise Technical Recruitment Limited Full time

    **Technical Sales and Bid Management Role**Rise Technical Recruitment Limited is seeking a skilled Technical Sales and Bid Management professional to join their team in Worcester. This exciting opportunity involves working closely with internal and external parties to deliver bespoke projects from concept to completion.Prepare and submit high-quality tenders...


  • Worcester, Worcestershire, United Kingdom team UK Full time

    Job Title: Third Level Technical Support SpecialistAbout the Role:We are seeking a highly skilled Third Level Technical Support Specialist to join our UK support team. As a key member of our team, you will be responsible for providing escalated support to our customers, deploying new customer services, and managing systems.Key Responsibilities:* Providing...


  • Worcester, Worcestershire, United Kingdom team UK Full time

    Job Title: Third Level Technical Support SpecialistJob Summary: We are seeking a highly skilled Third Level Technical Support Specialist to join our UK support team. As a key member of our team, you will be responsible for providing escalated support to our customers, deploying new customer services, and system administration.Key Responsibilities:Providing...


  • Worcester, Worcestershire, United Kingdom Worcester Polytechnic Institute Full time

    Job SummaryWorcester Polytechnic Institute seeks a skilled Technical Support Specialist to join its IT Infrastructure - Desktop Services team. As an Endpoint Support Technician II, you will be responsible for providing technical support for a wide range of endpoints and services.About the RoleThis is an on-site position with a salary range of $55,400 -...


  • Worcester, Worcestershire, United Kingdom Pineapple Recruitment Full time

    Job SummaryPineapple Recruitment is seeking a highly skilled Service and Technical Specialist to join our team. As a Service and Technical Specialist, you will be responsible for providing technical support and maintenance services to our clients across the UK.Key ResponsibilitiesDeliver and collect vending machines from clients' sites, ensuring they are...


  • Worcester, Worcestershire, United Kingdom T2M Resourcing Full time

    Key Responsibilities:Manage technical documentation and ensure it is up-to-date and organized.Support project coordination and track milestones to ensure smooth project delivery.Assist with scheduling and communication between teams to maintain effective collaboration.Maintain databases and generate reports to provide valuable insights.Provide general...