Technical Support Specialist

16 hours ago

Worcester, Worcestershire, United Kingdom Futures Full time

{"h1": "Specialist Technical Support Level 4", "p": "We are seeking a highly skilled Specialist Technical Support Level 4 to join our team at Futures. As a critical member of our Specialist Technical Support Team, you will provide technical support to internal and external customers, ensuring the highest level of service in terms of ICT services, specialist applications, and equipment.", "ul": [{"li": "Application support"}, {"li": "Windows Server"}, {"li": "VMware"}, {"li": "Database support"}, {"li": "Network & Telephony"}, {"li": "M365"}, {"li": "Command and Control system experience - ideally Saab SAFE"}, {"li": "Radio (Airwave)"}, {"li": "ITIL incident and change management"}], "p": "Please note that all candidates must have UK residency for the last 5 years for vetting purposes.", "p": "If you are a motivated and experienced technical professional looking for a new challenge, please apply now.", "h2": "Key Responsibilities", "ul": [{"li": "Provide technical support to internal and external customers"}, {"li": "Ensure the highest level of service in terms of ICT services, specialist applications, and equipment"}, {"li": "Provide local supervision of work colleagues as required"}, {"li": "Contribute to efficient and effective Customer Service"}, {"li": "Ensure a quality end-to-end ICT Service"}], "h2": "Essential Skills", "p": "", "p": "", "p": ""}

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