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Technical Support Specialist

2 months ago


Worcester, Worcestershire, United Kingdom DataCareers Full time
Job Opportunity

Role: DevOps Technical Support Specialist

Location: Hybrid Working

Salary: £42,005 - £47,823 + Comprehensive Benefits

  • Excellent work-life balance with flexible working arrangements
  • Opportunities for career growth and professional development
  • Collaborative and supportive team environment
  • Chance to work on complex technical issues and develop problem-solving skills
  • Contribution to the protection of public and local communities

Job Purpose

As a member of the Specialist Technical Support Team, you will provide high-level technical support, investigating and resolving escalated service desk tickets related to DevOps, RPA, and M365.

Requirements:

  • 3+ years of technical support experience with a focus on problem-solving and system management
  • Experience with RPA, Blue Prism, and M365 technical support
  • Ability to drive complex application recoveries in a high-pressure environment
  • Strong analytical and communication skills