Customer Experience Manager
1 day ago
Samsung Electronics Perú is seeking a Customer Experience Manager to lead our baseline marketing activity, build strong relationships with global brand partners, and drive commercial outcomes for Samsung TV. This is a unique opportunity to work with a global brand and make a real impact on the market.
Key responsibilities include:
- Owning baseline marketing activity, ensuring CRM, influencer, social, and promotional plans are delivered to plan.
- Building strong relationships with global brand partners, developing joint marketing plans, and creating co-branded communications.
- Acting as a brand guardian, ensuring each communication and activation accurately represents our brand and adheres to our guidelines.
- Driving efficiencies by interrogating performance metrics and optimising activity accordingly.
- Delivering commercial outcomes, creating compelling plans that accelerate the brand value of Samsung TV.
- Encouraging others and leading project teams, challenging the status quo and being a role model for best-in-class innovative and creative plans.
The ideal candidate will have:
- Experience working in customer-centric marketing teams, using data to inform decision making.
- Ability to develop and implement 360 TTL campaigns, using data and insights to inform your approach.
- Experience working with media and creative agencies, as well as channel specialists.
- Excellent communication skills, capable of building strong collaborative relationships and influencing teams across the business.
- Experience working within a complex matrix organisation and leading cross-functional projects.
- Self-motivated and driven individual with the ability to lead multiple projects concurrently, project manage tasks, and hit key deadlines.
Estimated salary: $85,000 - $115,000 per year.
We offer a flexible working arrangement, bonus scheme, pension contribution, holiday, and more.
-
Customer Experience Representative
2 days ago
Chertsey, Surrey, United Kingdom Arnold Clark Group Full timeAbout the RoleWe are looking for a skilled Service Advisor to join our team in Chertsey. As a Service Advisor, you will be responsible for handling customer inquiries, managing vehicle repairs, and maintaining accurate records. If you have a passion for delivering excellent customer service and working in a fast-paced environment, this could be the perfect...
-
Service Advisor
3 days ago
Chertsey, Surrey, United Kingdom Arnold Clark. Full timeAbout the RoleAt Arnold Clark, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesHandle all customer requirements for...
-
Experienced Service Advisor
2 weeks ago
Chertsey, Surrey, United Kingdom Arnold Clark. Full timeWe are seeking an experienced Service Advisor to join our team at Arnold Clark in Chertsey. This is a fantastic opportunity for a customer-focused individual who can deliver exceptional experiences for our service and vehicle repair customers.About the RoleAs a Service Advisor, you will be responsible for handling all customer requirements for service and...
-
Customer Success Manager for SaaS
4 weeks ago
Chertsey, Surrey, United Kingdom F5 Full timeAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around...
-
SaaS Customer Success Manager II
4 weeks ago
Chertsey, Surrey, United Kingdom F5 Full timeAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around...
-
Trainer and Learning Experience Specialist
4 weeks ago
Chertsey, Surrey, United Kingdom Blue Square Full timeJob DescriptionUnlock Your PotentialWe're seeking a highly skilled Trainer and Learning Experience Specialist to join our team at Blue Square. As a key member of our team, you'll be responsible for delivering expert product knowledge during best-in-class training events for retail and contact centre partners.Key ResponsibilitiesDeliver engaging and...
-
Customer Service Liaison Specialist
3 weeks ago
Chertsey, Surrey, United Kingdom Hanwha Vision Europe Full timeKey Responsibilities:To provide high-level support to clients via telephone and email regarding all aspects of administration.To process sales orders accurately and on time, ensuring seamless customer experience.To manage invoicing processes efficiently, adhering to set timeframes.To handle stock returns to third-party warehouses, maintaining effective...
-
Customer Service Representative German Speaking
4 weeks ago
Chertsey, Surrey, United Kingdom TEAM Full timeA successful operation with sites in the UK and Europe is seeking a German Speaking Customer Service Representative to provide a courteous, professional, efficient, and reliable first point of contact service.This role comes with a salary up to £35,000 per annum, along with a flexible benefits package which includes a pension, 25 days holiday, excellent...
-
Customer Service Liaison Specialist
6 days ago
Chertsey, Surrey, United Kingdom Arnold Clark. Full timeWe are currently seeking a highly skilled Customer Service Liaison Specialist to join our team at Arnold Clark in Chertsey.The successful candidate will have excellent communication and interpersonal skills, with the ability to provide exceptional customer service and work effectively with colleagues.As a key member of our team, you will be responsible...
-
Sales Assistant
4 weeks ago
Chertsey, Surrey, United Kingdom Tesco Full timeAbout the RoleWe're looking for a talented Sales Assistant to join our team at One Stop. As a Sales Assistant, you'll play a key role in delivering exceptional customer service and ensuring our stores are always stocked and looking their best.Your Key ResponsibilitiesDeliver outstanding customer service by being approachable, friendly, and knowledgeable...
-
Data Insights Specialist
4 days ago
Chertsey, Surrey, United Kingdom March Personnel Full timeJob SummaryWe are seeking a highly skilled Data Insights Specialist to join our team in Chertsey. This is an exciting opportunity for an analytical professional to drive business growth by unlocking customer insights.About the RoleThe successful candidate will be responsible for analysing customer data to derive actionable insights, collaborating with...
-
Chertsey, Surrey, United Kingdom Ashford & St. Peter's Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Coordinator in the Emergency Department. This is a fantastic opportunity to work in a dynamic environment and make a real difference in the lives of our patients.Job SummaryThe successful candidate will be responsible for providing exceptional...
-
Customer Service Professional
2 weeks ago
Chertsey, Surrey, United Kingdom Young's Full timeAbout the CrownLocated in the heart of Chertsey, The Crown offers an ideal setting for both leisure and work. Our establishment boasts 49 beautifully appointed bedrooms, making it an excellent choice for guests looking to celebrate special occasions or simply enjoy a relaxing getaway.We are committed to providing exceptional customer service, with a friendly...
-
Service Advisor
2 weeks ago
Chertsey, Surrey, United Kingdom Arnold Clark. Full timeWe're seeking a Service Advisor to join our Chertsey branch team, offering a 33-day holiday entitlement, retail discounts, private healthcare, and a pension scheme as part of the benefits package.Working full-time, Monday to Friday 8am - 5:30pm, with rotational Saturdays, this role involves handling customer requirements, liaising with the workshop, and...
-
Service Operations Manager
2 days ago
Chertsey, Surrey, United Kingdom Arnold Clark Group Full timeJob SummaryThe Arnold Clark Group is seeking an experienced Service Advisor to join their team in Chertsey. This is an exciting opportunity to work with a leading automotive retailer and contribute to delivering exceptional customer service. As a Service Advisor, you will be responsible for handling customer inquiries, managing vehicle repairs, and...
-
Management Team Member
3 weeks ago
Chertsey, Surrey, United Kingdom Young's Pubs Full timeAssistant ManagerWe are seeking an experienced Assistant Manager to join our team at Crown Hotel, Young's Pubs. As an Assistant Manager, you will play a pivotal role in leading our team to deliver exceptional customer service and maintain a high level of quality in our food and beverage operations.Key Responsibilities:To assist the General Manager in the...
-
Housekeeping Manager
4 weeks ago
Chertsey, Surrey, United Kingdom Young's Full timeAbout Us:At Young's, we're committed to delivering exceptional customer experiences in our hotels and pubs. As a Head Housekeeper, you'll play a vital role in maintaining the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Oversee the daily, weekly, and monthly cleaning tasks and projects to ensure they're completed on time...
-
Facilities Manager
3 weeks ago
Chertsey, Surrey, United Kingdom Nviro Full timeWe are seeking a skilled and organized Site Supervisor to join our team at Nviro. As a Site Supervisor, you will be responsible for managing a team of cleaners and ensuring the cleaning operations on site run smoothly.Key Responsibilities:Motivate, train, and manage a team of cleaners on site.Respond to queries from clients to meet customer expectations.Work...
-
Delivery Operations Manager Role
4 days ago
Chertsey, Surrey, United Kingdom OKB KONE plc Full timeDelivery Operations Manager role at OKB KONE plc.We are seeking a highly skilled Delivery Operations Manager to join our team in Clapham, working in Lifts managing New Business Solutions and Modernization.This position can also be based at other offices such as Sidcup and Chertsey. Purpose of the role.The Delivery Operations Manager reports into the...
-
National Account Development Manager
3 weeks ago
Chertsey, Surrey, United Kingdom Samsung Electronics Full timeRole OverviewWe are seeking an experienced National Account Manager to join Samsung Electronics' Mobile Experience (MX) division in the Operator Sales Channel.This key role will support the leadership of Samsung's engagement with customers and drive business growth through data and insights.The successful candidate will be responsible for making informed...